We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection terms. You can get a refund after the claim process finalize.

 

Escrow is a legal arrangement in which a third-party temporarily holds large sums of money or property until a particular condition has been met (such as the fulfillment of a purchase agreement).

How does it work?

1) All purchases are handled through the Multisig Escrow System of the marketplace. Once you submit your purchase, the money will be held in The Dark Market Multisig Escrow System until you acknowledge satisfactory receipt of the goods. When you receive your item and everything is all right, the vendor will receive payment.

2) If the received good are not satisfactory, you can choose to dispute the transaction and a moderator will look into it. Please dispute only if you have a good reason; changing your mind is not considered an acceptable reason.

3) Please report the THE DARK MARKET Support if the vendor asks for money outside the marketplace, and do not send coins. If you send coins outside our Escrow system, it is entirely at your own risk.

The seller will receive your payment only after you have received your order, if not you may ask for a refund. You can start a dispute process any time.

Trust, safety and security

Protecting your data is our top priority

THE DARK MARKET follows cutting-edge security and privacy best practices designed to provide a secure, reliable, and compliant talent marketplace for businesses of all sizes.

  • We take protecting your data seriously. Our robust infrastructure provides streamlined authentication and asset protection you can trust.
  • We don’t keep any information about you, all user’s details are automatically erased as soon as the order is completed.
  • We mix your transactions through a highly reliable mixing’s service.
  • All messages and personal information are encrypted.

Customer Support is on your side!

Our customer support team is always ready to help you, any issue will be solved in a quickly manner.

We want our customers to be happy. If you have bought a product and you are dissatisfied with it we’ll give you your money back!

Request a Refund

While the vast majority of transactions on THE DARK MARKET goes smoothly for both parties, occasionally disputes can arise. The Dark Market Payment Protection is structured to help protect buyers from vendors who fail to deliver.

  • If you are dissatisfied with a product, you can file a dispute.
  • If you would like to request a refund directly from a Vendor, you can reach out within 5 days of the payment.
  • When the refund is approved, it’s automatically credited back to your Bitcoin address immediately.
For Example #780